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Canard72
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Re: eSIM for I-phone 16 & Apple Watch 10 not pairing
Hi erickribeiro, Yes, the issue was resolved after about 6 repeated calls to customer service. One of the Telus technicians finally called me back. It had to do something with connection on Telus side which was really weird. My suggestion is to call Telus back and speak to one of the technicians and not customer service.2.4KViews0likes0CommentsRe: eSIM for I-phone 16 & Apple Watch 10 not pairing
Hi, All of the above steps were taken to resolve the issue. The technician whom i first spoke with had mentioned there was an issue on the Telus side and will be in contact. I have not received a phone call or email in return letting me know what has been done to resolve the issue. I have a third phone appointment with an representative this morning. This has gotten really problematic and hopefully I can get this fixed, if not I will physically go into an actual Telus and speak with someone.3KViews0likes5CommentseSIM for I-phone 16 & Apple Watch 10 not pairing
Just recently upgrade my cell and Apple Watch. All information from old phone to new phone was transferred using eSIM. Been trying to pair phone and Apple Watch but for some reason, watch isn’t syncing to cell phone plan using the unlimited $10 service. Hasn’t anyone had this problem? I’ve called Telus x2 times and spoke with representatives & tech support and no one has solved this issue. This is frustrating!!3.1KViews0likes8Comments