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BCFieldTech
Neighbour
Joined 2 years ago
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Re: Severe billing issue/wrongful activity
I have had this SAME thing happen to me! Finally I just gave up and let me bill run up to where it was going to get shut off... the aholes STILL didn't call!!!!! Just sent out an automated message saying that I'll be cut off and to avoid disconnect charges I had to pay it... what aholes! Telus used to be a Canadian company, their customer service was Canadian people and when you called you never waited more than 20 minutes or so... at the time we thought that was even ridiculous... how wrong we were!!! This new telus is complete garbage. I have chat transcripts asking loyalty to call me... no call back for MONTHS after I waited on hold for over 3 hours the last time, hours on hold before that... Eff telus is what I'm thinking after 30 years đ Good luck getting these idiots to look after you, I don't think they're smart enough.5.3KViews1like4CommentsRe: RE: Billing for no Services
Agree with that. I've been with Telus for 30 years, had multiple accounts and I was just saying this is the absolute WORST they have ever been!! I was on hold for over 3 hours after they just upped my bill from 75 to $120 and couldn't get ANYONE to go over it... I'm thinking of just paying off my bill and going to someone else. Efff Telus and their farming out for crappy customer service. Good luck getting your money back! Telus doesn't care anymore, they used to when it was a western Canada based company... NO MORE2.1KViews0likes1Comment