I have had this SAME thing happen to me! Finally I just gave up and let me bill run up to where it was going to get shut off... the aholes STILL didn't call!!!!! Just sent out an automated message saying that I'll be cut off and to avoid disconnect c...
Agree with that. I've been with Telus for 30 years, had multiple accounts and I was just saying this is the absolute WORST they have ever been!! I was on hold for over 3 hours after they just upped my bill from 75 to $120 and couldn't get ANYONE to g...