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Rod_yeg
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Joined 2 years ago
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Re: Cannot subscibe to Stream+ via Optik TV bundle
I can't even get to that point. When I go into MyTelus and click Optik TV from any location on multiple devices I get an error saying Something went wrong. Try again later. and a link to reload the page. I can edit my channels and theme packs using the order page workaround but I cannot manage my stream/premium options.689Views0likes2CommentsRe: Cannot subscibe to Stream+ via Optik TV bundle
Exact same issue. Decided to get TV and Internet. Got the same TV package as you. Basically the same problem. Netflix worked fine for some reason. But I can't access my optik tv settings nor link disney+. My actual main TV plan seems to be working, but I can't change anything.721Views1like4CommentsAsurion/Mobile Klinik Repair Runaround
So the screen on my phone cracked a little while back. It's a Pixel 7 Pro. I've been getting the run around between Telus support, Asurion and Mobile Klinik on what to do. All the mobile kliniks say the screen is on backorder. When I try to fill out a claim form on Asurion I just get an error. And I get a generic scripted reply from every agent I call to talk to the other two. So I am paying both for device care and the remainder of the cost of my phone and am unable to use it. I would like to know if there's some sort of managers line or some department I can get ahold of to either get a replacement phone entirely or to somehow get my current one repaired. The phone itself is "fine". The touch screen works but it's cracked and only displays shades of green.1.8KViews0likes1Comment