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Mitch-G

Neighbour

Joined 3 years ago

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Re: Process for fibre drop
Do you know which of the 2 web addresses you used to start? I’m just worried the correct one is the one that doesn’t work.
3 years ago Place Home Services
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Re: Process for fibre drop
Thanks for the quick answer. There’s no box/fibre on the building yet. That’s the thing I need Telus to run. I can see the splice box on the pole like 15 feet away. I have consensus to move ahead with this but Telus makes it really hard.
3 years ago Place Home Services
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Process for fibre drop
I live in a 5 unit townhouse and there is fibre on the poles in the alley. I’m on the board executive and can speak for the owners. What’s the right process to have the fibre dropped to the building? I’ve tried Telus.com/stratafibre but it just says “something went wrong”. I’ve tried https://www.telus.com/en/internet/fibre/new/get-connected-forms/mdu?INTCMP=purefibre_mdu_get_started It accepts the input but i don’t get a confirmation email and it has been 3 weeks with no contact. It feels like it went no where at this point. Thank you, Mitch
3 years ago Place Home Services
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