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timc995
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Re: Telus 3G coverage
There are a few threads on this topic, but this is the only one not yet closed, so I am adding new information here. It seems that Rogers will finally be shutting down their 3G network on July 31 2025. However, as of May 2025, Telus still has not announced a shutdown date. They have raised 3G pricing by $3/month to encourage clients to switch. So despite receiving "mandatory upgrade" letters as early as December 2022, I'm happy that I did not respond. In fact, whenever I do have to finally stop using 3G (for my security system), I am likely to abandon Telus and find another provider. I simply can't ignore the fact that Telus lied to me about the urgency of upgrading my system - I'll find another provider before I pay them for an upgrade now.735Views0likes0CommentsRe: When does Telus stop supporting 3G?
I contacted Telus support. They pointed me to a Telus web page that described the US shutdown, and how that would affect ROAMING for telus users. I pointed out that my home security system does not ROAM... They were unable to provide any relevant sunset date or other (non-US related) information other than that page.15KViews1like0CommentsWhen does Telus stop supporting 3G?
I received a letter from Telus Security today. It creates a call to action for me to upgrade my security system. Some quotes: "...the 3G network that is being retired across the telecommunication industry" "You have not yet booked this important upgrade appointment" "Telus will not be able to monitor your premises or call the authorities...if you do not upgrade" The letter is silent on the 3G sunset date, but it seems from some quick research that the Telus sunset date is December 31 2025. Is this correct? If so, then creating a sense of urgency for me to upgrade (at a cost to me) so far ahead of the sunset date is extremely misleading. I understand that Telus may not want everyone to upgrade from 3G at once. But that's a "TELUS problem", not a "me problem"... If Telus wants to clear spectrum for the benefit of creating 5G capacity and the benefits that provides, why should I be paying related costs to do it early and lessen the upgrade burden for Telus?? If I am wrong and the sunset date is earlier, then please point me to that communication on the telus.com site. I was unable to find any reference to it here.Solved16KViews1like4Comments