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Deejay99999999
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Joined 4 years ago
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Re: Constantly charged for roaming without leaving the country.
I spent an hour on the phone with Telus to no avail, and emailed in twice before posting here. Other people should be aware that Telus will incorrectly bill you for accidental roaming. I did not leave the country, I have already turned off roaming, however, these incorrect charges should be removed regardless. I spoke with a friend who works at Rogers, and they remove them.7.1KViews0likes0CommentsRe: Constantly charged for roaming without leaving the country.
Hello, Telus has charged me for roaming in 2020 (even when we couldn't legally leave the country) at the Scarborough Bluffs, and less than a month ago, when I was in Prince Edward County... I have already chatted with your rep, who explained that it auto connects to a US carrier, why, I don't need a US connection, as I am no where near a border crossing even. This is a false charge. My friend works at Rogers, and these charges are called "Accidental Charges" and even if its 20 cents, they remove them. This is false charge, TELUS is incorrectly and unfairly charging us for $11 a day for being in the same country- I never even went onto Lake Ontario in both cases, and was never near a border crossing even. Remove these false charges!7.2KViews0likes5Comments