TELUS Neighbourhood

chamomile · 04-16-2023

I was not watching my funds and accidentally left only $4 left on my account, which was not enough to renew for this month (Talk & Text 15). After receiving this notice today, I added $25 to top up my account. I received a text confirming this but it...

chamomile · 03-25-2022

I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm afraid I'm eventually going to forget and end up w...

chamomile · 03-29-2022

Called, got the data block, no charges since. TYVM. I also made sure that the ‘Cellular Assist’/‘Wifi Assist’ was shut off, which seemed to be the culprit according to Tech support.

chamomile · 03-25-2022

How is it possible to use cellular data if I don't have it? Thank you for clarifying, how stupid. If I request a data block, will I still be able to send texts, even if I'm out and about? I assumed that all I need is cell service (bars) to send texts...

TELUS Neighbourhood

User Statistics

User Activity

Auto-Renew; Had insufficient funds, service is now ‘cancelled’.

New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'

Re: New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'

Re: New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'