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beachgrrrl
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Joined 6 years ago
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Re: Voicemail
I am having the same issue - when trying to log in to the voicemail link, I get the error Web login is currently suspended. I thought maybe it was because I didn't know my password, so I waited a few days, changed the password, but still get the same error. I did try setting this up a couple years ago, it also didn't work then (don't remember if it was the same error). I contacted Telus support and they said "oh, no it doesn't work. We are working on it." But looks like it has been a couple years so it seems pretty permanent... I am going to be away for a couple weeks and wanted to be able to check my voicemail online đ8.4KViews0likes2CommentsRe: Phone jack not working
I have that. The base station is in my kitchen, I just wanted to get it out of there, and needed a handset elsewhere. (And I thought it would just be a simple matter of plugging it into the other jack.) But, yeah, I have decided to leave it be, and just buy another handset! Thank you.4.9KViews1like0Comments- 5KViews0likes2Comments
Phone jack not working
Is it normal that only one phone jack in your home would be activated? (I know... I am probably the only one in the world still using a land line...) I can only find 2 jacks, wanted to move the phone from one to the other, but it doesn't work. Telus says it will be $100 for a service call to make it work.5.1KViews0likes4CommentsRe: Amazon gift card rewards are back!
Yeah, I was excited to see an email that they were available again (all the other "rewards" are basically useless to me). I tried to redeem for one, it said it was successful and would be emailed. Nothing ever arrived and I kind of forgot about it until they sent an update about how man points I have. It still showed the same amount, like I had not redeemed any. I went back and the $50 certificate was showing "sold out". I tried again a couple days ago, like the first time, showed it was ordered and would come in my email. Once again, nothing came. So I have just been on the chat for the past half hour with Telus Support. First the guy tells me I have to contact Amazon. How is that going to help? My rewards account shows nothing was redeemed, how is Amazon going to help with that? Oh, okay, he looks into it some more and comes back and says "this kind of gift cards that we have are a limited gift card per day so that mean that the time that you try at that time is no available gift card so you have to do this early in the morning to get your $50 gift card" I said but the system said it was successful - if this is the case, why wouldn't it show an error instead of leaving you thinking the gift card was coming? He said "maybe someone else was ordering at the same times as you" Again, seriously? This is ecommerce 101 - if you have a certain amount to "sell" the system shouldn't allow more orders than that to be placed... He said he is opening a ticket for tech support to make this happen.... As a consolation prize, he did give me some video coupons...12KViews0likes0Comments