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sglm
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Joined 7 years ago
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Re: emailed received from Telus
I looked at my bill and there is nothing about any increase anywhere. That is what makes me a little uneasy. I don't get any notifications about anything with my bill. I even went online to find out if Telus is in fact increasing their rates in May 2023 and there is nothing about that anywhere. All I see are posts from a few years ago. You would think there would be something about this in their newsfeed, but nothing.3.6KViews0likes0Commentsemailed received from Telus
I received an email from Telus on Thursday (April 27 2023). The email title is: Important information about upcoming changes to your account The email says: We’d like to keep you informed of upcoming changes to your mobility account, affecting the following phone numbers on your account (shows the last 4 digit of my cell phone number). As mentioned on your April bill, the charge for the data block feature on your account will be increasing by $2/month. This change will be reflected on your May bill. What this means is that my data block will go from 3.00 dollars a month to 5.00 dollars a month just for mine. The email says they mentioned this increase on my April bill (never saw this and I looked at my text I receive every month when my bill is ready and there is nothing about this increase). So this is why I find this very odd to receive this email so soon before the changes are supposed to take place without a real notice from them about it. Not even an email or a text was sent to me. I tried contacting them, but I have not succeded yet. Anyone else received emails similar to this lately?3.7KViews0likes3Comments