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wepivkg
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Joined 6 months ago
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Question Regarding Contract and Termination Fees
Multiple times, I've experienced this, and most recently, through verbal communication over the phone, the sales rep would mention that the contract is not a 2-yr obligation with penalties for early termination. They send you the contract for you to sign, but never throughout the process does this get highlighted, and therefore gets missed. Also, they add pressure and time constraints, like a promotion that is expiring the next day, for you to properly digest the contract and get a full understanding of what you're signing. After speaking with a customer service representative, it was made clear that they cannot remove this penalty despite this being borderline fraudulent behaviour. Has anyone ever been successful in pursuing legal options to challenge what is, at minimum, a negligent misrepresentation.286Views0likes3Comments