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Jayk
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Re: Telus Remote Replacement for TV Digital Box
Hi it is the Telustv-21T. The remote is pictured in the first post. They were getting me 2 replacements and I would pay for the 3rd. I know they have successfully sent to me before, but only after trying 5 different times with Phoning in. The order # was 1214481076 and the fellow told me he had to bypass the back end. I gave the telus support all my info and he sent me a message to authenticate my account. But for some reason I can't reply to the message now72Views0likes1CommentRe: Telus Remote Replacement for TV Digital Box
I was in a conversation with a Telus Support Member, but now for some reason I can't reply to him or create a new message. This is still not resolved. Appears there is a Back Door issue with wanting to send a Technician with the replacement remotes.201Views0likes0CommentsTelus Remote Replacement for TV Digital Box
I have tried numerous times to get 2 New Remotes as our Dog has chewed them up. I managed once to finally get them, but I need more and have called twice now , and they say they will send them but it doesn't happen, nor do I get a tracking number. I don't understand why it is so difficult to get this done. Basically this has been ongoing since March. I tried to reply to a similar post, but it won't let me, so I am sorry if it's a duplicate topic.Solved370Views0likes7Comments