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rmuffley
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Re: Where Does a Packet Go
The Telus technical support folks told me the APN service will fix the problem of getting packets through to my SmartHub and have set up this service (APN) for me. I still am not able to get packets through to my 1194 port on the SmartHub, which is consistent with your explanation. I do not understand the architecture with regard to APN. I do not know what APN is doing to get packets addressed to me to me. Does anyone have thoughts on APN and its ability to get MY.PUBLIC.IP.XX:1194 packets redirected from the "public gateway" to the SmartHub in my home?409Views0likes0CommentsRe: Where Does a Packet Go
Thanks for the guidance on comparing my Public IP Address and the SmartHub IP address. As I believe you anticipated, the IP address for the SmartHub does not match the Public IP (whatismyip.com), which begs the question, Why not? Forgetting this difference between Public IP and SmartHub IP for a moment, does an Internet packet addressed to my Public IP even reach the outdoor antenna at my house, or does an intermediate Telus intervention and modification happen along the way? Where does a packet go (what is its traceroute) if it is addressed to my Public IP? If it does reach the antenna (still framed with its Public IP address) how is it treated as it is passed to the SmartHub? There is facility in the admin configuration for the SmartHub to configure Port Forwarding, thus I am encouraged to believe the SmartHub is able to do Port Forwarding, if the packet is able to get there. In fact, if I generate a packet inside the network from a machine using 192.168.1.37 and send it to 192.168.1.100:1149, that packet goes exactly where I want it to go, using the configuration I have set up in the SmartHub.522Views0likes2CommentsWhere Does a Packet Go
I am trying to get a technical understanding of what happens when a packet reaches my equipment from a distant source (for example, from the computer sitting on the desk of anyone reading this message). I have the Telus SmartHub inside my house and it connects to an antenna outside my house using an EtherNet connection, by which the antenna also gets its power. The antenna connects to a cell tower about two kilometers away. It is a simple, rural service. Assume my public IP address is 207.194.XX.XX, where does a packet go when it has a port identifier added to it? Specifically, does the following packet reach my outdoor antenna? 207.194.XX.XX:1194 Unfortunately, the equipment and software does not seem to give log files, which would allow me to see traffic reaching the antenna, so I am reaching out to someone with a technical understanding of the equipment and Telus filtering for a response. The packet does not seem to reach the indoor unit (SmartHub), where a port forwarding rule has been established, so I assume it is not reaching the antenna. I have tried traceroute from an Internet source outside my local network (outside my home network), but it times out after 64 iterations, nearly all of which are the three asterisks. What would be the endpoint in a traceroute for the packet addressed above? Does it ever reach the antenna at my physical location? Thank youSolved588Views0likes4CommentsReboot Antenna to Restore Data Throughput Rate
Date Time Ping Jitter Download Upload 9 Jun 25 6:03 AM 36 10 4.7 0.3 9 Jun 25 6:07 AM 33 7 28.8 5.9I I have the Telus SmartHub inside my house and it connects to an antenna outside (ODU) my house using an EtherNet connection, by which the antenna also gets its power. The antenna connects to a tower about two kilometers away. My Telus subscription service is for 25 Mbps download and 10 Mbps upload. I understand I will not reach those levels, but can expect to get close without undue external factors influencing the environment. Not uncommonly (several times a day, if I check it that often) my data throughput drops. If I restart the antenna only (not restart the indoor SmartHub), the throughput increases. The chart above is an example of what I regularly find. In the above case I have restarted the antenna unit immediately after the 6:03 AM speedtest (using telus.com/speedtest). Telus Technical Support (Tier Two) has told me outside influences are likely causing the low throughput (such as local pirating or interference with the frequency or perhaps rain or something unknown). I think this is not likely, as the throughput gets back toward normal immediately after restarting the antenna. Why does my throughput commonly drop and why is it necessary to report the antenna in order to restore to something similar to the expected (subscribed) throughput. Thank you.174Views0likes0Comments