I had a technician come out to my address yesterday, [mod edit: private info] Vancouver, and he mentioned that copper wire was running into our culdesac and that it should be replaced with fibre opti...
I contacted Telus to ask if they could provide pure fibre in the condominium that I am moving to. I provided the address and the rep said they definitely could provide me fibre and quoted me a price....
Our land-line has stopped working and since we are retired people and don't have a cell phone (no way other than this to book an appointment), I'm hoping we can schedule a technician to fix our issue...
I'm going to get the new android boxes instead of iptv boxes and fully-bridge my tp-link AXE75 from the NAH, do you guys have any settings on or off that aren't default to make it work? And, if I rem...
I'm more advanced in networking (locally) and I have a couple of local isolated 10.*.*.* ip ranges here at home, which then connect to my router with TELUS for a 192.168.1.* address. I wish to move t...
Impossible to get through either by phone or chat. It's been down for 8 months and I still can't get anyone to look at fixing the issue. The line(s) are all curled up in my neighbour's yard to avoi...
Telus did an installation for us Feb 17. We had an unstable connection. Feb 22 they said they did work outside. We still had an unstable connection. They've changed out the NAH and two boosters. 4 te...
Hello. I have a NH20T hub (firmware 20.3.i.0485.15) and I’m trying to use the MoCA port to connect to a Boost 6 (B20A Boost2.0-9464, hardware ver. R01, Firmware 1.21.02 build02). The hub is...
Hello I upgraded to the Telus 1.5G speed service. Setup. Garage has modem installed. Telephone wall jack in the second floor is connected by cat 8 to Telus cylinder router that shows 2.5gb....