TELUS Neighbourhood

EN
Help Sign In
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Search Options
  • Subscribe to RSS Feed for this Search
Advanced Hide Advanced
  • Posts
  • Users
  • Places
  • Products
Advanced Search Options
Search Modifiers:
You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.
Limits search results to topics that have no replies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
  • in accepted solutions Remove in accepted solutions filter
  • solved Remove solved filter
  • in Internet & Home Phone Remove in Internet & Home Phone filter
1,000 results
Sorted by:
Solution Date
  • Date
  • Views
  • Kudos
  • Replies
  • Best Match

Internet PureFiber plan upgrade

by ndufort in Internet & Home Phone
Tuesday
Tuesday
I upgrade my PureFiber 75 internet plan last Thursday evening to PureFiber 500.  I got an email confirmation of my order the next day, but no information as to how long I need to wait to see the...

Telus Rewards

by buttercup in Internet & Home Phone
Sunday
Sunday
Are Telus Rewards still a thing?  I used to have rewards points now I can't find them. Have they been discontinued?

Customer service informed me that there's nothing ...

by TommyTopBlok in Internet & Home Phone
a week ago
a week ago
Moving services, was informed fibre optics was available at new location. A month later they realized it was an error. I didn't renew my lease, to find cheaper office. Where I don't have access...

Help with Google Maps in "Your Profiles"

by andrew_b in Internet & Home Phone
January
January
So I'm logged in to Telus Gmail and I click on my account letter in top right corner and then select "manage your google account" which opens a new tab with my Google Account page Then I select Pers...

Adding a router for a vpn

by SeanZ in Internet & Home Phone
3 weeks ago
3 weeks ago
I recently received the new wifi 6 router modem and I want to use a vpn which I understand the Telus router do not support. Can I purchase an aftermarket router that does support a vpn and connect it...

Bypass Telus ONT/router with SFP in own router

by Titanium in Internet & Home Phone
a month ago
a month ago
Some claim this will work, others say it has problems and wont. Let's say your default fiber setup is a Telus optical SFP transceiver attached to the T3200M/other. Unplug the SFP and plug it into...

difference between NH20A vs FXA5000

by telus1203 in Internet & Home Phone
April
April
they both look exactly same outside but admin page is different   which one is newer and better?   NH20A   v1.00.15 build05 vs FXA5000  v20.3.h      

Cannot connect to some website using home internet

by kkim604 in Internet & Home Phone
a month ago
a month ago
Hi I have weird issue with my home internet, Telus Purefiber Gig This never happened before, until today. I cannot connect to some websites, legitimate website for business and school. I get ERR...

How to cancel my telus and return equipment?

by 604000xxxx in Internet & Home Phone
a month ago
a month ago
Hi,   How can I cancel the telus account and return equipment. I'm in Burnaby, B.C. Thanks.

Copper to fiber rotary phone issue

by MvM in Internet & Home Phone
March
1 Kudo
March
1 Kudo
We live in an old 1914 house with two rotary phones that do no longer work after fibre upgrade. Dial tone is present but phoning to outside line no longer works.   Can we get two of these prod...
  • « Previous
    • 1
    • 2
  • Next »
Copyright © 2023 Khoros, LLC
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.