Greetings Telus Community. We have an issue with dog owners not picking up their dog's feces. The issue with the TELUS Smart Home Security is the animal detection feature is not accurate and...
Received a home security quote from the below email id and he claims to be working for telus. Can someone confirm if mailto:[email protected]? The deal is quite tempting however when discussing the q...
I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security ca...
I have been trying to reach Telus by phone, but it seems to be impossible. Is anyone from service/Telus monitoring these forums. Please tell your management that they have downg...
During these frigid temps, our doorbell camera is going off and sending notifications literally every 5mins when our furnace or the neighbors furnace is on > as it's creating fog/steam and going b...
Hello. I was just wondering if there is a way to get the master code to reset my Q2 alarm panel back to factory specs. I wanted to install it to my existing Telus security system that I currently hav...
When I was with ADT if the security system went off, there was a low battery, no cell signal, or whatever... I'd get a call from ADT telling me there was an issue. Once Telus got involved......
Hi all, The screen of my monitor panel goes off at 11 pm and on at 8 am by itself everyday. I want to know, how can I change this time period? Please let me know if anyone k...
We had a sales person come to our door to promote Telus home security. It was a package and deal we were actually interested in. My son suddenly became sick this week and I am unable to make the deci...