Trusted answers and information about Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

Change number of rings before voicemail picks up

Community Manager
  • Contributors:

Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to voicemail.


The number of seconds before forwarding can be determined by multiplying the number of rings by 5 E.g. 6 rings X 5 = 30 seconds before forwarding.


There are two methods available, they should be tried one after the other to see which one works.






  • This is not compatible with Smart Hubs, including Wireless Home Phone devices.
  • Samsung's phones do not support Call Forward Variable.
Was this article helpful? Yes No