blocking incoming calls

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lidhawkins
Resident

Is there any way to block incoming calls to my land line from a particular number? A computer is calling me in the middle of the night!

Telus_Tech
Advocate

Hi lidhawkins,

 

Unfortunately I don't believe there is a feature for that on landlines.

 

You can always add your number to the Canadian Do Not Call List to prevent unwanted calls from telemarketers.

 

https://www.lnnte-dncl.gc.ca/insnum-regnum-eng

 

Thanks.

For more info or to chat with one of our support reps please visit us at: www.telus.com/chat
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nasty
Rockstar

There is Telus 'call screen'

http://telus.com/content/help/home-phone-support/calling-features/call-screen.jsp

 

To add numbers to your Call Screen list:

  1. Lift handset and wait for the dial tone.
  2. Press *60.
  3. Follow the voice prompts to help program your list.
  4. Follow the voice prompt to activate Call Screen. (It will tell you to press either 1 or 3.)
  5. Press either 0 or 3 to turn Call Screen off.

NOTE:

  • If a number cannot be added to your Call Screen list, a voice prompt will let you know.
  • If your list is full (maximum 12) you must remove a number before you can add another.
  • If you have activated Call Forwarding, incoming calls from your Call Screen list will still receive the recorded announcement and will not be forwarded.
  • To screen a long-distance number, include the area code plus the seven-digit number.

 

 

 

A ''''''not available anymore''''', Is Telus 'do not disturb'. It shuts down your incoming phone line between your preprogrammed hours, plus allows you to program in numbers you want to be able to call you.

http://telus.com/content/help/home-phone-support/calling-features/do-not-disturb.jsp

 

winniethepooh
Resident

how come when I tried to use the *60 service the number is busy all the time?

do I need to subscribe it before I can use the service?

TELUS Employee
TELUS Employee

I believe the feature Nasty mentioned would be the closest to a call blocking feature. I would recommend reaching out to TELUS Customer Care at www.telus.com/chat, they can go over any features with you. : )

AbbyLad
Connector

Another option is to block the calls on your local phone.  That will depend on the manufacturer and model.  I have been successful in blocking calls using my Panasonic cordless telephone.

Sutherland69
Resident

Yes there is a way to block in unwanted incoming calls from a landline. You must call Telus and ask to get this feature which is FREE. Telus does not advertise it. It does not tell you in phonebook either. We just got it hooked up a few weeks ago. When we called about it, the first person we talked to never did not know. Ask them how to use it when you get it hooked up. It takes minutes for them to do this.

Community Power User
Community Power User

Sutherland69 - the only free feature that Telus has that blocks SPECIFIC incoming calls is part of call display so it's not "free" as call display has a cost. It's also not a hidden feature. It's a feature that has been around for decades. 


See: http://www.telus.com/en/bc/support/article/anonymous-call-block


If someone wants to prevent incoming calls where both the name AND the number are blocked, at a dialtone they just have to dial *77. To disable the feature they dial *87. The one problem is that some cell #s are blocked so they can get caught by this.


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AbbyLad
Connector

Investigate your home phone to determine if it has a call blocking feature. I use a Panasonic Model KX-TGA805C cordless phone. I have used it to block incoming numbers.