Optik tv app guide

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Connector

 We can access the guide on the TV itself with no problem. But when I go to the optic TV remote app on my iPad I only have the channel numbers and no content. Have tried a second iPad that we have at home and it is no longer working properly either. How can we get back the content? I have deleted and  reinstalled the app but still have the same problem 

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Community Power User
Community Power User

I'm a bit confused. Are you discussing the Telus Optik TV App, or the Telus Smart Remote App?  Make sure you have downloaded the most recent application - and not simply re-downloaded an old version of App.

 

 

Screen Shot 2018-02-05 at 5.13.38 PM.png

 

I see content on both.

Smart Remote App.  versus Optik App

IMG_2562.PNGIMG_2563.PNG

 

NFtoBC
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