07-28-2018 01:13 PM
Solved! Go to Solution.
07-28-2018 02:05 PM
Do you get a busy signal right away when hitting *72? Have you tried dialing *73 first to ensure call forward is disabled?
Normal call forward procedure:
Source: http://static.telus.com/common/cms/files/get-help/downloads/Calling_Features_June2018.pdf
07-28-2018 02:05 PM
Do you get a busy signal right away when hitting *72? Have you tried dialing *73 first to ensure call forward is disabled?
Normal call forward procedure:
Source: http://static.telus.com/common/cms/files/get-help/downloads/Calling_Features_June2018.pdf
07-28-2018 02:22 PM
Also make sure you have the phone package including call forwarding. Home phone Lite may not have it included.