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MarnieB
Just Moved In

We love Optik TV however, I recently discovered that only two simultaneous users can use the Optik TVApp.This is not noted under the app restrictions on your website. It also seems a bit behind the times. Let’s say I have two children, who do not have TVs in their rooms, if they are using the app,  then no one else in the household can use it!  I use it all the time because I can use my AirPods with it (my sewing machine makes too much noise to hear a tv).

Households now on average have more than two people. Please consider changing this restriction to allow more users.

1 Comment
Amyj
Community Manager
Community Manager

Thank you for sharing these ideas and providing details on how this would improve your experience with Telus. 

I've submitted it to our product team and we will see what we can do to implement.