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Neighbourhood Activity

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    Software Update Schedule

    All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. DeviceTarget DateUpdateApple iPhone SE (2nd Gen)Sep-8New iOS releaseApple iPhone SE (3rd Gen)Sep-8New iOS releaseApple iPhone

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    Mobility

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  • Data Optimization Tips for Android Devices

    Where to Start Whether you're on an unlimited data plan and just burnt through all your high-speed data, or have a limited bucket of data and need to micro-manage your usage, these tips will help you get started. What's using my data? First, we'll want to get an overview of what is using up all that

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    Mobility

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  • Data Optimization Tips for iOS Devices

    Whether you're on an unlimited data plan and just burned through all your high-speed data, or have a limited bucket of data and need to micro-manage your usage, these tips will help you get started and stay on top of your usage on your iOS device. What's using my data? First, we'll want to get an ov

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    Mobility

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    Make the Most of Our Community

    What is the Neighbourhood? We created this community as a way for you to seek support and to collaboratively answer questions through the power of crowdsourcing information. Sometimes, we’ll make announcements through our blogs section or publish how-to articles to help you navigate challenges with

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    TELUS Community and Social Media House Rules

    We want to be the destination for you to seek and/or offer insights about our products, services, and industry. These house rules are meant to set the tone of the conversation and everyone participating on our online community and/or social media channels are asked to follow them. Protect Your Priva

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    Neighbourhood

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  • How to Recycle Your Phone

    How To Recycle Your Phone Consider recycling that spare phone in your junk drawer. Here are some resources on how to safely dispose of them. Before you part with your device, here are a few things to consider: The phone must be deactivated. Remove all personal information, and remove the SIM card if

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    Mobility

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    Ultimate Guide - Transferring Content To Your New Phone

    Most of us will upgrade our devices at some point and we'll all face the same dilemma: how do we transfer our info to the new device? For those of you going through this for the first time, we’ve compiled a list of resources from various manufacturers to help you get started. Apple iPhone to iPhone

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    Mobility

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  • How To Add a Fast Pass

    If you’re running low on fast data, plan in advance and consider adding a one-time top-up of extra data to get you through your bill cycle. Fast Passes and data top-ups come in different sizes and auto-expire at the end of your current billing cycle so all you have to do is add it and forget it. TEL

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    Mobility

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