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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

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Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

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Discuss or ask questions about TELUS Business solutions, equipment, and devices.

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Discuss or ask questions about TELUS Security devices, equipment, and solutions.

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Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

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I recently upgraded all my boxes to the new Telus TV+ boxes and am having a really weird issue with the volume through my Yamaha 4K amp. The connections have not changed from the old boxes and I get sound it’s just really low to start with when I tur...

Crappy company and horrible customer service

Unfortunately for me this crappy company with the most horrible customer service bought ADT. They call every phone number on my emergency call list, all there is is a message, no actual person and they call the cops after I called them and told them ...

is email to sms supported?

Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks

PVR "not connected" on one of two TV's

One of my PVR's shows not connected, and will not let me access my recorded shows. Two of my friends in same area having same problem. Sounds like a TELUS TV problem?

ALL port forwarding not working- on Telus Bridged device

Is port forwarding blocked on telus bridged devices(Netword access hub)? I cant get to pass any ports using opnsense as my own router behind telus bridged device( I have 3G fiber line).

login problem

I can not log in due to this error{"type":"PingFedError","status":500,"fields":[],"message":"PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued."}

Resolved! Missing PVR shows of scheduled series recordings

Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc.Well, since t...

Resolved! Manual remote programming link broken

In the instructions posted for programming the Optik remote for control of audio receivers on your site , there is a link to manual programming instructions.But the link is broken and results in error 500.Can the instructions be reposted.https://docs...

Unable to log in

I have an account with Public Mobile, a subsidiary of Telus. I'm unable to log in to that account since they implemented their eversafe front end. Because of this I can't make any changes or request any support or even cancel my service.What should I...

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...