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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,554 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

17,721 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,290 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,609 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,805 Posts

Hi!I have noticed on several occasions the constant disappearance of series that are scheduled for recording, when it records the show afterward it disappears in the scheduled for the following week and then you have to keep reprogramming every show ...

PVR record not functioning

For the past 3 years we have recorded jeopardy every night with no problems, using the record series function. About a month ago, it just stopped recording. It still shows up as a recorded series, but doesn’t record. Also, if we watch it live and hit...

They keep taking away my discount

I have called Telus 4 separate times trying to get them to give me the phone plan they promised me back in September. I've been charged hundreds of extra dollars than I was supposed to be. I NEVER would have taken the deal they offered if it wasn't s...

Crave and paid services

Why did I just rent a movie and paid for it when its literally on CRAVE which I'm already paying for?? This is crap! I want my $7 back I'm not calling customer service to wait on the line for 3 hours

TELUS Rewards

TELUS Rewards Want to earn some amazing rewards, just for having TELUS services? If you have 2 or more eligible TELUS products and/or services in British Columbia or Alberta, you qualify for the TELUS Rewards program! From Amazon Gift Cards, Calm sub...

New Telus atV+ volume issues

I recently upgraded all my boxes to the new Telus TV+ boxes and am having a really weird issue with the volume through my Yamaha 4K amp. The connections have not changed from the old boxes and I get sound it’s just really low to start with when I tur...

Crappy company and horrible customer service

Unfortunately for me this crappy company with the most horrible customer service bought ADT. They call every phone number on my emergency call list, all there is is a message, no actual person and they call the cops after I called them and told them ...

is email to sms supported?

Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks

PVR "not connected" on one of two TV's

One of my PVR's shows not connected, and will not let me access my recorded shows. Two of my friends in same area having same problem. Sounds like a TELUS TV problem?

ALL port forwarding not working- on Telus Bridged device

Is port forwarding blocked on telus bridged devices(Netword access hub)? I cant get to pass any ports using opnsense as my own router behind telus bridged device( I have 3G fiber line).