Neighbourhood

Cybertip.ca - La centrale canadienne de signalement des cas d’exploitation sexuelle d’enfants sur Internet. Cyberaide.ca, la centrale canadienne de signalement de cas d’exploitation sexuelle d’enfants sur Internet, a enregistré une hausse de 62 % des signalements de sextorsion contre des ados dans l

Écrit par Amanda Lee (Conseillère principale, Programmes, Technologies pour l’avenir et TELUS Averti) En septembre, Internet a de nouveau tremblé face à la diffusion du dernier courriel de sextorsion en circulation. À présent connu sous le nom de courriel « Hello Pervert » (Salut, pervers!), il suit

Written by Lynne Barrington (Communications Manager, TELUS Technology Strategy) In the excitement of the build up to the holiday season, it can be tempting to share our festive updates online. Posting about get-togethers, travel plans and the gifts we’re buying or receiving is all part of the fun, b

Private messaging allows direct communication between Neighbourhood members. Follow these steps to send a private message. Sign in to your TELUS Neighbourhood account. If you don't have an account, you'll need to create one first. Send a Private Message From Another Member’s Profile Navigate to the

Black Friday at TELUS is on! We've got some amazing offers across our range of products and services, so if you've been thinking of signing up for blazing fast internet or picking up that latest smartphone, there's never been a better time! You can check out all of our sales and offers at our Black

Scammers use deceptive tactics to steal personal information and money. This article explains the most common scam types and how to protect yourself. Common Scams Prize / Promotion Scams - Fraudsters claim you've won a prize or contest you never entered. They request payment, personal information, o

If you have unresolved issues that require escalation to TELUS management, these contact methods are available: TELUS Neighbourhood Support - send a private message to our TELUS_Support​ account for direct assistance. Facebook Support - send our team a private message at our Facebook page for social

Fraudulent accounts impersonating TELUS and TELUS Support are increasing on social media platforms. These fake accounts use TELUS branding and imagery to deceive customers into sharing personal information. Follow these steps to verify account authenticity and protect your information. Verify Offici

As some customers face-to-face conversations instead of over the phone, TELUS sales representatives do visit homes across Canada to discuss services in person. We always recommend verifying their identity before sharing any information. Identify Legitimate TELUS Representatives TELUS direct sales te

Copper theft from TELUS network equipment disrupts phone service, internet access, and emergency communications across all communities. Report suspicious activity immediately to protect vital services. Our copper Assurance and Network Assurance teams work tirelessly to mitigate and respond to these