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2 Topics
Network Access Hub reserved IP addresses.
I just upgraded from the 1 to 3Gbps internet plan due to the black Friday deals and my existing discount terms going away. The Telus technician replaced the Actiontec T3200/Alcatel-Lucent ONT equipment with an Arcadyan NH20A Network access hub and a Boost Wifi 6 garbage can. I'm now in the process of reassigning my internal LAN IP addresses to match my previous configurations (via Network > LAN > LAN DHCP (add)). The only existing DHCP reservation listed is the Boost wifi device. I am unable to assign many of my devices back to their previous IP addresses with the following message (The IP address 192.168.1.21 to 192.168.1.63 has been reserved.) Does anyone know where in the NAH GUI I can find the settings to remove this reservation? I have quite a few devices that I would like to assign to this range. I'm unsure how many existing configurations will be broken with them being changed. I did put in a call to Telus Technical Support. I had a hard time getting them to understand my issue was with settings for internal static IP addresses, not my external IP address (I think 90% of their calls are from residential customers that don't know the static IP abilities Telus restricts to Commercial plans). I was told their tier 1 training is based around their external network setup, tier 2 is reserved for back-end network issues and there is no one that can direct or discuss device-level things like this. I'm disappointed as this is a Telus device with Telus firmware, they are likely the only ones with reasonable control or knowledge of how it is set up. I feel my solution may be to purchase my own 3Gbps capable router, bridge this thing and just have to live with having another node in my network chain slowing things down.Solved3.4KViews0likes3Comments
How to Remove NAH ((FXA5000) Wall plate from wall?
Hello! I need to remove the NAH Wall plate from the wall. I will not be moving the NAH but just need to have some wall repairs and painting done. I have removed the front cover. I have not yet removed tha main unit with the grills. I have not yet removed the wall plate. Can anyone here know how to remove it safely? Thanks in advance!Solved4.7KViews0likes2Comments