legal telushome telus homeservices telushome
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Add on without permission granted
On wed a Telus Rep shows up at my door when I was at work. One of my international students answered, she harassed him with questions while he kept saying please come back when the contract owner is home. He told her when I would be home. She shows up 30 mins before I'm off work and talks with the second international student living at my house. He told her the same thing and said you need to come back. She left. To my surprise this morning I get an email with changes to my contract adding Telus tv without my permission. I'm in shock. Ive been through hell and back with Telus since November and there's a loyalty manager who's suppose to be keeping an eye on my account till August due to all the mistakes they have made technically and financially. This is extremely bothersome that they can just do this without any kind of permission given by the contract owner. Also the headache of having to unravel these messes that they create for their customers. Telus is one of the most corrupt companies out there and I'm officially done. Today the rep tried to blame it on the international students after she believed that I didn't make the change myself. Even if the students said yes to this offer by this **bleep** employee they are not on my file or contract to add or make changes to anything. It's time for a law suit against this awful corporation. How is this allowed???6.5KViews0likes5Comments