false offer
1 Topic
Plan Discrepancy
I get calls from Telus almost daily, and one day I bite. I'm looking for new mobility services for myself and my son in Uni and the offer was "unlimited high speed data, call and texts for $35/mos, plus the $70 activation fee, so for the first 7 mos the bill would be credited $10 making it $25/mos". Obviously a no brainer. Then I get my bill, even before my SIM cards - so prior to beginning service with Telus - for $252 for both phones. I read the bill and find that it's $55/mos plus the activation fee and it's a 24mos deal then the bill goes up $15. So I call Telus, and I'm told that this is a scam offer that does not exist and he will "report" the person who was apparrently "just trying to make a quota". So this is a thing now? The same thing happened when I signe up for internet, agreed upon amount was much less than they initially billed until I called, and they billed me before they could get me a functioning router which left me working from home without internet for over a month. What has happened to Telus? They used to be the best!2.9KViews0likes8Comments