Change Number of Rings Before Voicemail Picks Up
Your phone rings a set number of times before calls go to voicemail. You can customize this timing to give yourself more or less time to answer. Setting Your Ring Duration Two activation methods are available. Try Method 1 first, and if it doesn't work try Method 2. Method 1 Open your phone's dial pad Enter: *61*[your voicemail access number]**[ number of seconds]# Press Send or Call Wait for confirmation message Example: *61*16045953000**20# This sets a 20-second delay (4 rings). Note: Timer value must be in increments of 5 seconds to a maximum of 30. To turn off this feature, dial #61# and press Send. Method 2 Open your phone's dial pad Enter: *004*[your voicemail access number]**[number of seconds]# Press Send or Call Wait for confirmation message Example: *004*16045953000**15# sets a 15-second delay (3 rings). Note: Timer value must be in increments of 5 seconds to a maximum of 30. To turn off this feature, dial #004# and press Send. Device Limitations This feature does not work with Smart Hubs or Wireless Home Phone devices. Samsung phones do not support ring duration customization. When to Contact TELUS If both methods fail to activate, or you're unsure of your voicemail access number, contact TELUS support. They can verify your device compatibility and provide your specific voicemail access number. Version FRApple Live Voicemail for iOS 17
Apple Live Voicemail for iOS 17 With iOS 17, Apple introduced Apple Live Voicemail. This feature gives iPhone users the ability to see real-time transcription as someone leaves a voicemail, and the opportunity to pick up while the caller is leaving their message. Live Voicemail will be toggled ON by default when a compatible device* has been upgraded to iOS 17. To turn Live Voicemail ON or OFF: Settings > Phone > Live Voicemail > On / Off For more information regarding Apple Live Voicemail for iOS 17, please visit our Support pages: ENGLISH FRENCH Compatible devices include the iPhone XS family and newer. Notes: Live Voicemail only works in Canada while the device is powered on (otherwise calls will default to regular TELUS voicemail service). Live Voicemails are stored on the device and not on TELUS' voicemail service. Live Voicemail will currently only work if iPhone language is set to EN. FR Version
