How To Process A Certified Pre-Owned (CPO) Device Repair
Does your certified pre-owned (CPO) device need a repair? Here is some info to help you get that done. In-warranty CPO device - Do not take your device to the brand's store. Visit the nearest TELUS store to discuss with our team, as only TELUS locations can process your iPhone repairs if within the 1 year CPO warranty. *If the device is through Koodo or Public Mobile, please visit the nearest respective store for assistance. Expired CPO warranty or physical/water damage exists - Visit the nearest TELUS or Mobile Klinik store to speak with our team. *If the device is through Koodo or Public Mobile, please visit the nearest respective store for assistance. Version FRHow to Recycle Your Phone
How To Recycle Your Phone Consider recycling that spare phone in your junk drawer. Here are some resources on how to safely dispose of them. Before you part with your device, here are a few things to consider: The phone must be deactivated. Remove all personal information, and remove the SIM card if it has one. Factory reset your device (this will delete all other content on your device). Phones can't be reclaimed once handed over. Items are sent to a third-party recycling vendor, who will recycle the phones responsibly. As a partner and proud supporter of Tree Canada, TELUS will plant a tree for every phone recycled. For most of Canada, bring any mobile phone, battery, or accessory, irrespective of carrier, to your nearest participating TELUS Trade-In location for recycling. There are recycling programs in your province that work in partnership with local government so that you can drop off your device(s) easily. Also, as suggested by a community member in the comments section below, consider donating it to organizations that can repurpose the device for a good cause! Thanks for the idea, xray! Alberta https://www.alberta.ca/recycling British Columbia https://www.return-it.ca/locations/ Manitoba https://www.recyclemyelectronics.ca/mb/ New Brunswick https://www.recyclemyelectronics.ca/nb/ Newfoundland https://recyclemyelectronics.ca/nl Northwest Territories https://www.enr.gov.nt.ca/en/services/electronics-recycling-program Nova Scotia https://recyclemyelectronics.ca/ns Ontario https://www.recyclemyelectronics.ca/on/ Prince Edward Island https://recyclemyelectronics.ca/pei Quebec https://www.recyclemyelectronics.ca/qc/ Saskatchewan https://www.recyclemyelectronics.ca/sk/ Yukon https://yukon.ca/en/waste-and-recycling/recycling/what-can-i-recycle-and-where Know of any other ways to safely recycle your device? Share your tips in the comment section below! Version FR
