User Profile

kira0086

Neighbour

Joined 11 months ago

4 Posts6 Likes

View All Badges

User Widgets

Contributions

Re: Telus Reward Point Expiry
I never got an PM or anything to try to even resolve this issue while I am seeing others getting this? I'm even more disappointed. I've been with you guys for over 30 years. Is my Loyalty not worth a PM or a call?
10 months ago Place My Account
5.5KViews
1like
13Comments
Re: Telus Reward Point Expiry
I check the bill every month on the app and email but you only had that notification on the paper statement that I do not download and print to read. I'm very disappointed in this.
11 months ago Place My Account
6.4KViews
2likes
0Comments
Re: Telus Reward Point Expiry
Let me add that I read the bill on the Telus app quite often and I don't remember that bill stating the rewards were expiring otherwise I would've redeemed.
11 months ago Place My Account
6.7KViews
1like
17Comments
Re: Telus Reward Point Expiry
So I just noticed I lost a lot of reward points and coming here just made me realized that all my points are expired? I was saving up my points and now I just lost 80% of my rewards points. I'm so disappointed and upset about this. I will admit that I rarely read the bill and relies solely on the emails about how much I owe in bill payment but you could've at least add a message to the bottom of that email to tell me the points would expire. I'm really at a lost right now.
11 months ago Place My Account
6.7KViews
2likes
18Comments