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Helianthus
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Re: Stream+ Premium unable to active the subscription
I had this trouble too. Check to see if your email contains a dot . as the Telus rep put a dot in the front part of my gmail (for example, say my email was [email protected], she put [email protected]) and said it does not matter, you can still receive emails. Well you can, but it did matter and I could not activate my subscriptions (except for Netflix) because that dot was there. Once I signed up using the dot, it worked. Maybe you had the same rep? Good luck with tech help. I did speak to someone on the phone who said they would have the billing dept. call me (as I wanted a refund/credit since I could not sign up) and also she promised to call to check up on a specific date and time and guess what, no one called. Surprise. We live in an age where people don’t give a ……...you fill in the dots and good luck.4.2KViews0likes3CommentsRe: Setting up subscriptions to Prime, Disney, etc.
Seems. noone posted a solution but I did figure this out myself and thought it might help someone. When I signed up for these, the Telus rep put a dot (.) in my email address and said it would not matter but these subscriptions had that email with the dot, not my regular email address, but it did matter. When I instead logged in with the (.) included, it worked. Not a great experience but figured it out myself.1.6KViews1like0CommentsSetting up subscriptions to Prime, Disney, etc.
Hello, This is about my 10th time trying to get help with this subject. No one will help or answer, thus far. I started a new mobility subscription with the added on subscription plan with Prime, Disney, Telus movies and Netflix, I was able to set up Netflix but not the others on Dec. 5th. I’ve been trying to get the others going since then. When I click on the “Activate” button in the emails, it goes to another page and says “Sorry, your subscription list is not available at this time….” A few others posted this question but no help yet. What is the point of this forum, I wonder? Telus, I left you before and now I’m remembering why. You guys need to do much better. Fix this known issue please and help is needed.Solved1.7KViews1like3CommentsRe: Stream+ Premium unable to active the subscription
Forgot to say, only Netflix worked. Now the dates for activating Netflix and the 3 others will be different. How does that work with billing? As well, instructions need to be provided to those who already have Amazon Prime - how does the activation work in this case? Thanks4.8KViews0likes0Comments