ContributionsMost RecentMost LikesSolutionsRe: Problem linking new service - "The account has been cancelled" Hi, I am having the same problem. The message show my account is cancel. I can’t link my account on mytelus. How do I send a private message to Telus support? Help Re: Problem linking new service - "The account has been cancelled" Hi . I am having the same problem. The message show account has been cancel and can’t link the account. How can I send a private message to Telus support ?