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N81
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Joined 2 years ago
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Asking for ID over the phone
Out of curiosity, what is the reason that when you phone in to set up a new account they ask for several pieces of ID including, in my case, drivers license and passport # to check your credit score, but when you open the account online you only need to provide your license # (if you have one) and address? I wasnt comfortable giving the Telus rep my passport number over the phone and he got really angry (I was being very nice!). I decided to open the account online and noticed it doesnt ask for the same info/ID requirements. Just curious what I'm missing since he was really mad that I didnt want to give him my passport #. Thanks!1.9KViews0likes1Comment