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James045
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Joined 2 years ago
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Easy Service Agreement renewal offers
Why isn't there an easy SA renewal offer page? Why do I need to call in to renew my expiring SA? I really don't want to talk the front line agents. I don't want to have to file a CRTC and or CCTS complaint in order to get SA renewed. I also don't believe its in TELUS's best interest to force legacy clients to pay more for their services then current client renewal offers. Why would I want to pay $135.00 / month (1 GB HSIA) and on top of that pay an additional 20.00 for Unlimited data if I want to renew my SA? After all current month to month customers can switch to a two year SA which includes 1GB HSIA and unlimited data at $135.00 / month. Why would I want to pay and extra $20.00? Please have someone reach out to me. Darrel [Mod Edit: Removed personal info]957Views0likes1CommentRe: Wifi Plus
You can see what services you have by logging into www.telus.com/login Once there, you neeNo Thanksd to click on My Profile. Its on the task bar with Overview/Billing/OptikTV/Internet/Safety/"MY Profile" / offers. Once you've successfully accessed https://www.telus.com/my-telus/my-profile-overview/" page.... scroll down and look for the box called "View Your Agreement" It's not easy to find. But there you should have all the details of your subscribed services and billing information. Hope this helps.3KViews0likes1Comment