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BWakeman
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Joined 2 years ago
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Re: Internet Tech support
Agre - he AI is totally useless. I'm leaving Telus ASAP. My home internet has cut out 3x in the past week leaving my wife unable to work from her remote office and costing her vacation time. We've spent literally hours of frustration. It went out again for 2hrs today so I booked a call with them using the AI and when I got a call, the woman was only trying to upsell me more services. Told her I wasn't interested in any more services, that I booked a call back about an issue and she said ok we'll get that for you and the call was disconnected.3.8KViews0likes3Comments