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Farmgal
Neighbour
Joined 2 years ago
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5G rural internet hub
@ Disappointed in my new hub. I have been with Telus for over 30 years 1. It needs two electrical plug-ins to work, 2. Is 2 pieces which the tech said one is booster(?), which I apparently don't need as I have good reception in my house and he did not install outside. 3. Takes up a lot of space. 4. Tech changed hub password for me but wouldn't show me how to change it. 5. Telus customer service is so hard to reach a live person or even email. 6. Liked my small older ZTE hub which I could easily move from one room to a different room in same house. Telus you need to improve customer service!!!!!!!!1.3KViews0likes1Comment