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nbruzzese
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Joined 2 years ago
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Re: Service stops a day before move
Please escalate this, the lady who was supposed to call me back to finish up my booking from last week still has not, just tried to call to schedule for a third time and it's over an hour wait. I am worried that i am not going to get the timeframe I need now to hook everything up at the new place and I need WIFI to be able to work from home.2.6KViews0likes0CommentsRe: Service stops a day before move
I made an appt for August 24, 1-3 PM (they graciously offered not too cease services early lol) but after hours of checking my appointments online I noticed that nothing was booked. Called again, girl confirmed nothing was booked and tried to book appt again and she couldn’t succeed. Tried today to book appointment online, your self serve isn’t working. I have spent over 2 hours booking the appointment on the phone with 2 people and nothing has been confirmed. At this point I’m ready to cancel all home services and start fresh with a new company. This seems outrageously complicated. Can you help me? Sent from my iPhone2.6KViews0likes3CommentsRe: Service stops a day before move
I literally am on the phone trying to mover my services from a month from now (August 25th set up in the new home) and he is telling me that my services will be disconnect on August 22nd. Absolutely unacceptable. He said this just started this week. 3 full days of no, internet, home phone or television. This can't be correct?2.7KViews0likes5Comments