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Re: poor cell service in the Westlake Subdivision Red Deer
Service is poor throughout this subdivision, outside, or inside, on all brands of cell phones on all platforms. RSRP @ -115dbm on LTE so 5G would be even worse. Several years ago TELUS installed several fiber fed 5G nodes in the adjacent West Park subdivision to address continuing poor cell service complaints in that area.2.6KViews0likes0CommentsRe: poor cell service in the Westlake Subdivision Red Deer
Happens within this subdivision, outside or inside, on all brands of cell phones. RSRP @-115dbm on all devices. Several years ago TELUS installed fiber fed 5G nodes to relieve complaints in the adjacent West Park subdivision. Douglas Moroz Change, For the sake of movement, Is not progress.2.6KViews0likes0Commentspoor cell service in the Westlake Subdivision Red Deer
I have complained several times about the poor cell service in the West lake Subdivision through the mobility app with no reply or communication from TELUS. Every one that has TELUS as a provider in this neighborhood has complained to no avail. Is there no recourse for the dropped calls, slow data, or no communication for potential emergencies through 911. Does TELUS require this area to have the old land line for reliable service? Unacceptable service for what I am paying for. TELUS needs to step up to the plate and rectify the lack of dependable service or risk losing customers to competitor's who are able to provide a reliable service. Some communication from TELUS about this situation would be appreciated. The next steps are to complain to the CRTC as I feel that in the City of Red Deer there should be reliable service within the boundary's of Red Deer.2.7KViews0likes6Comments