User Profile
Inna
Friendly Neighbour
Joined 2 years ago
User Widgets
Contributions
Re: I ask for help
I have been experiencing problems with the Internet for two months, all I have achieved is the withdrawal of a monthly payment from my bank card and communication with the bot program. The phone number that your bot provided me for contacting support constantly replies that there are no free consultants. I want to terminate my contract and refuse your service, my nerves are more important to me. How can I do this????2.4KViews0likes1CommentRe: I ask for help
I received many private messages and emails, with advice on how to reboot the router (this is some kind of mockery), then I spent half a day talking to a bot, received a phone number to contact. I called... waited an hour... then selected the function to call me back... No one called back. I call again, wait more than an hour... I don't understand, is this normal???? How can I refuse your Internet???2.4KViews0likes0CommentsRe: I ask for help
I have rebooted the router a hundred times, I am tired, after my hard work, of writing and communicating with a stupid bot. I demand that you provide me with stable Internet, for which I pay money. Why do I pay you money and you do not want to work???? You have my account number, where my address is indicated. Your system administrator can remotely monitor problems with the Internet, at my address. SOLVE THE PROBLEM, I am tired of paying for constant disconnection.2.5KViews0likes1CommentI ask for help
I apologize, but this is a cry from the heart... Every month I pay money for Telus (home Internet). But for the third month, I can't use it. Every 5-7 minutes - disconnect and no Internet. I don't know how to refuse such Internet. THIS IS A NIGHTMARE. No support, except for a stupid bot. Where I am tired of writing about my problems. No phone numbers where I can complain. Good people, help me. I live in Alberta, Calgary. How can I make my Internet work or refuse it???2.6KViews0likes8Commentspermanent connection loss
Good evening dear community. I ask you for help. I recently moved to Canada to Calgary. I connected to the Internet from TELUS . Lately I've been experiencing big problems with the connection. Every 10-20 minutes there is a disconnect. Which is critical for my work. I can’t contact support, maybe there is some kind of email where I can contact support?954Views0likes1Comment