TELUS Neighbourhood

CM1

I just signed up for Telus prepaid. I'm currently roaming in Australia and am not receiving texts or calls.How can I talk to someone about fixing this? I called 1-855-251-2601, as instructed by the Telus prepaid setup, but a recorded message said tha...

CM1

Sorry you're right I'm on pay per use roaming - not Easy Roam. For me would work out just a couple of bucks a month since I'm only using my phone for the occasional text while traveling

CM1

TL; DR- Don't sign up for Telus. Koodo is the same company but cheaper and with better service. Freedom would probably be even better once they get their network sorted out.- If you do sign up for Telus and have issues the only way to speak to a pers...

CM1

Ps. I tried a different phone and Vodafone AU showed up as a network. Again it said "registering on Vodafone AU" for a while then "unable to connect try later"

CM1

Based on this article I assume that since I can access wifi mt APN is set up. https://www.telus.com/en/support/article/activate-data-on-your-android-device This was my phone in Canada which was provided by Freedom Mobile when I signed up. I brought i...

CM1

Samsung A8. I've been traveling in Australia for the past few months with Freedom Mobile, receiving calls and texts no problem.About 2 months ago Freedom said they were having issues with roaming in Australia and had no estimated resolution date, so ...

TELUS Neighbourhood

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How do I talk to an agent when I can't receive calls or texts?

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Re: How do I talk to an agent when I can't receive calls or texts?