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AndySil
Neighbour
Joined 2 years ago
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Re: Store policy
I have mentioned this concern to the employees and even spoke to local police. ID should never be accessed in the form they are asking policy or not there should be a different approach. The LCBO who is far much more dangerous environment have tried but failed to issues such a policy is a form of discrimination and all other forms which from my understanding and reading your core values something you as Telus identity don’t follow I think. I hope I am correct and this needs to be changed at our local Telus store.2.2KViews0likes0CommentsStore policy
Visited a recent store location before entering the store I was asked for ID. My concern is that there was a google nest at the front door possibly recording my ID etc. Without fully agreeing to it because I had no choice. I believe there is a better approach in handling works safety in communities we as customers need to feel welcomed so we can spend money at Telus stores . I felt like a criminal before even entering the store care two two boys and than pulling ID in the cold doesn’t feel right and a lack of customer service in my opinion! How can we address this concerns.2.3KViews0likes2Comments