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That_Guy
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Joined 2 years ago
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Why does MyTelus login give me 404 errors?
I attempt to log on to my account and get a 404 page not found error. I have attempted to log on using different browsers (Google Chrome, Microsoft Edge) and get the same error. I tried to log in from my work computer and get the same error. This has been going on for 4 months now. I call the toll free number, and after waiting for the callback & speaking to someone I get logged in and once I log out, I'm not able to log in again. I'm getting very tired of wasting time calling Telus whenever I want to print my bill. I'm not impressed and the people I speak with don't seem to be able to fix the issue or explain why this keeps happening.3.1KViews0likes5CommentsRe: Account login
Called the 1-888 number again and was able to log in while speaking to an agent. They said they could not tell me why it was happening and wanted to put me on hold for tech support. I requested another callback and they said it would be at 6:00 p.m. I assumed they meant 6:00 p.m. my time but they tried to call back at 4:00 pm while I was out. Tried to log in again and got the page not found error again. Very frustrating and I still have no idea why this keeps happening. I'm not impressed.3.2KViews0likes0CommentsRe: Account login
Yes, I've been having this same issue as well. It started in November and I phoned the 1-800 number and got a call-back. They managed to get me logged on but wouldn't say what the issue was. Had the same issue again in December but managed to connect on my work computer. Now its January and I get the same error on both my home and work computers.3.2KViews0likes0Comments