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Gnuman1972
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Joined 3 years ago
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Re: Doorbell camera recordings
I would love to call the number and when I did it says that it will be over 1hr of wait time....so I hanged up. Are they that busy or there is just not enough staff to field calls? I will try again first thing early in the morning to see if I actually get someone live in a timely manner.4.8KViews0likes0CommentsDoorbell camera recordings
Hello. Recently signed up for the Telus home security and got the doorbell camera. Couple of questions. 1. Why is the recording only 30 seconds? 2. When I play back the recording, the first 15 seconds has no motion detection but yet it records. That means it now leaves just 15 seconds of actually seeing something being recorded. There is a setting I found to uncheck this setting "Enable pre-trigger recording" BUT it continues to record the first 15 seconds. Very frustrating, is there a way to actually have the full 30 seconds of motion detection recording???5KViews0likes4Comments