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Ray77
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Re: Speed Test from T3200m shows 350/250, suppsed to be 940/940
Thanks Nighthawk for your answer. You're right. The result from T3200m and SpeedTest.net (wired) shows totally different output. Mine is 928/849 which is very good for my usage. I owe big apologies to 3rd Telus technician who tried to help me several hours ago. And thanks Nighthawk and big thanks to 2 previous Telus technicians who spent hours trying to fix it.3KViews0likes0CommentsSpeed Test from T3200m shows 350/250, suppsed to be 940/940
How can I have Gigabit speed back? I've made 3 times' calls to tech support. Just hour ago, I made another call and the agent kept saying 400(D)/300(U) seems right since the speed test took place from wireless device like my laptop/cellphone. But, he didn't seem to understand the fact that I logged into my Telus T3200m and did Speed Test from inside of the router. I even asked him to escalate to senior technician then he hung up the phone. Yes, I argued with him about his solution where he kept saying "Smart Wifi" setting has to be on. Now, I don't know it is good idea to call Tech support again and beg to fix or call Billing department for credit since I don't utilize Gigabit internet. What is good approach to deal with this situation?Solved3KViews0likes2Comments