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memw
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Joined 3 years ago
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My ADT alarm migration not eligible
I had an alarms account which was taken over by Telus and then registered in MyTelus. I have been paying ADT Telus for 18 months but could not determine who was monitoring and/or accessing my account. For a brief time this spring I had access to billing through a very unfriendly myadt.ca website. I can no longer log in, have update password functions work or be certain I am logging in at the right place (have tried them all). I would like to migrate this to Mytelus. Is this possible? I have tried following instructions online about migrating-smarthome-security-credentials-to-my-telus but received an error message saying my account was not eligible. How to streamline this?1.8KViews0likes1CommentRe: myadt.ca migration
Hi, I am in the same situation with a different original provider. I have spent ages on the phone over the last 18 months trying to get access to our account and monitoring sorted. I did find billing is accessible through a very unfriendly myadt.ca website at one point but I no longer can seem to log in or change password etc, functions work. I would like to migrate this to Mytelus. Is this possible? I have tried following instructions online about migrating-smarthome-security-credentials-to-my-telus, but this says I am not eligible to migrate.2.2KViews0likes0Comments