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vivekraonipani
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Joined 3 years ago
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Re: Is it possible Telus has the worst customer service ever?
Telus. Your customer service agents and reps have such heavy accents that it's really hard to understand them. I am an immigrant myself and I can imagine the plight of native English speakers who have to stress and put in so much effort to understand the reps on the other side. By no means am I wanting to be insensitive to their efforts but it's just not helpful. I spent 2.5 hours just trying to get a new mobility connection. As a working professional and has no opportunity to go to the local stores for something this simple, I don't think it's something Telus can afford to loose a customer.8.4KViews4likes0Comments