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Rbe
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Joined 3 years ago
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Escalating an internet outage
I have an internet outage (seems related to the Nokia modem handling the finer that comes into my house) and a technician needs to come to fix the issue. Problem is , there are no technicians available and the earliest one can come is in 7 days !!! Both my wife and I work from home. Just can’t believe in this day and age it takes 7 days to get someone to fix the issue. Probably would be faster to change to another service provider. Is there someone at Telus that can be contacted to escalate this ? thank you.1.6KViews0likes1Comment