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nrbrown
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Joined 3 years ago
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Re: Unhappy with Internet - Is SmartHub any different?
I'm more interested in whether it's any better than Internet 25. I have had services that claim to be available where I live but when I call they say it's not so before I even go down the road of having to speak to their customer service I'd like to know if SmartHub is even worth the switch.4.6KViews0likes3CommentsUnhappy with Internet - Is SmartHub any different?
Due to location, we have been stuck with Internet 25 for years. We are super unhappy with it. If I stream YouTube on one device and my child streams on a second device, a third device can't even browse the internet. We're a large family, and we use the internet a LOT so as you can imagine this doesn't work for us. I've called support, we've tried boosters... nothing helps or works. And don't get me started on the frequent lagging, the frequent disconnects... the all around poor performance. I'm looking at trying SmartHub. I don't know if they'll even let me because I know it's supposed to be for 'Rural' customers but they're promising speeds of up to 50mbps which is twice what we have... and for a good $30 less than we currently pay. To me, that seems like a win/win but I'm once bitten twice shy here. People who live in more remote areas... did you go from Internet 25 to SmartHub and did you find SmartHub more reliable and all around faster? Help!4.6KViews0likes5Comments