I just received another Robocall today that slipped through without logs appearing in Call Control. The Scam call I received more than 48 hours ago has NOT appeared in the call logs yet.
I just got off the phone with another lady from Telus Care Support, she says she will report my ticket to the Incident management Board (where outages are reported internally). It will have all the details. My understanding is that it could be up t...
Calls made to my number that is not showing the Call Control Log.15145402750514-540-2750 at 9.36am - 21 June (Scam Call - Robocall)V62013390300005 at 10.39am - 20 June (Fake Telus agent - Live person) These calls do not show up in the Call Control Lo...
I just received a spam robocall that seems to have bypassed the Control call features. I checked my Control Call Log and it does not show the calls were made. There was nothing in the log. Someone rang me yesterday pretending to be from Telus and th...