ContributionsMost RecentMost LikesSolutionsRe: Problem connecting devices to Telus modem I just transferred from Shaw to Telus and having the same issue with the Honeywell. Is 'admin' the user ID and password? Re: Problem connecting devices to Telus modem I'm having the same issue and when trying to log into admin portal, I'm using both 'admin' for the user and password, but not working. What am I doing wrong?