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jam2
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Joined 3 years ago
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3 Hrs of my day today trying to upgrade my phone and plan
Today I tried to: - upgrade my iPhone online via Telus Hub. It wasn't working - so I walked down to the nearest Telus - they recommended instead that I call customer service - called customer service and waited for 2hrs - explained my situation again, and they couldn't upgrade my phone because their networks wouldn't work and that I should try it online - I tried online again and it didn't work - they told me they would call back in an hr - they didn't. Are you folks actively trying not to get $? Today was frustrating1.6KViews0likes1Comment